Privacy Policy

1. Introduction

Instant Evex Ai ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect, how we use that information, and the choices available to you regarding our use of it.

By accessing or using our website and services, you agree to the practices described in this Policy. If you do not agree with these practices, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

• Account and contact information — such as your name, email address, and other details you provide when registering or contacting us.
• Usage data — information about how you interact with our website and platform, including pages visited, features used, and timestamps.
• Device and technical data — such as IP address, browser type, operating system, and general location derived from your connection.
• Communications — records of correspondence you have with us, including support requests and feedback.

3. How We Use Information

Information we collect may be used to:

• Provide, operate, and maintain our website and services;
• Personalise and improve your experience with our platform;
• Communicate with you about updates, security notices, or administrative matters;
• Analyse usage trends to improve functionality and performance;
• Comply with applicable legal obligations and enforce our terms;
• Detect, investigate, and prevent fraudulent or unauthorised activity.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to operate our website, remember preferences, and understand how visitors use our services. You can control cookie settings through your browser, though disabling certain cookies may affect the functionality of our website.

5. Legal Basis for Processing

Where applicable data protection law requires it, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who assist us in operating our website and delivering services, subject to confidentiality obligations;
• Professional advisors, such as legal or financial consultants, where necessary;
• Regulatory or governmental authorities where required by law or to protect our legal rights;
• A successor entity in the event of a merger, acquisition, or sale of assets.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where information is transferred outside of your country of residence, we take steps intended to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our website.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from individuals under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date and will become effective once posted.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the channels listed on our website. This document is a general template and should be reviewed by a qualified professional before use.